Our Mission
In 1993, Ronald DeSumma and William Wexler established DeSumma & Wexler Fine Jewelry on Philadelphia’s historic Jewelers’ Row.
Ron and Bill felt that their mission was simple:
- Treat customers as they would want to be treated
- Provide a comfortable atmosphere without the pressure of hard selling
- Establish long-term relationships with customers to keep them coming back year after year
- Educate shoppers through knowledgeable staff with industry experience
- Provide fine quality jewelry for customers to enjoy for years to come
Since the store’s opening, many changes in the jewelry industry have taken place. Low quality commercial jewelry has gotten even lower for the sake of advertising low prices. Jewelry is now being sold on the Internet with no personal contact and poor customer service. Big box superstores are now selling jewelry. Voicemail is now the typical greeting you get when you contact a business for help. As much as times and technology has changed,
Ron and Bill’s mission still remains the same:
- You will always be greeted by a real person when you call
- Ron or Bill are always present during business hours
- All of our salespeople are jewelry professionals with GIA credentials
- DeSumma & Wexler Fine Jewelry’s staff works on a non-commission basis, so you know that our interest is in your interest
Simple!
Our Guarantee
All jewelry purchased from DeSumma & Wexler Fine Jewelry comes with a 30-day money back guarantee if you find your purchase is not as we represented it to be (with a GIA independent appraisers certification).
All purchases made on IN-STOCK merchandise come with a full 7-day money back policy (less shipping and handling charges). Merchandise must be returned within 7 days of original purchase date and must be in new and unused condition. Worn and/or special order merchandise cannot be returned. All receipts must accompany returned merchandise and the customer will receive a credit on charge card used or a check refund, depending on original payment method.
Any in-stock item can be shipped the same day, even for next day delivery! Just order your item and request overnight shipping, and you will have your item the next day! We’ll even gift wrap your purchase at your request! Purchase with confidence, and remember… Your Satisfaction is Guaranteed at DeSumma & Wexler Fine Jewelry!
Deciding what jewelry store can offer you the best selection at the most reasonable price can be a dizzying experience when roaming Philadelphia, PA’s historic Jeweler’s Row. All the storefronts claim to offer the trendiest designs and the best in quality, but how do you know these claims are true? At DeSumma & Wexler Fine Jewelry, you have our word and our reviews and references prove it. Upholding exceptional customer service, affordability, and quality is our number one priority. That is why we stock a line of bridal jewelry, diamond jewelry, and gemstone rings and necklaces that meet and exceed our high standards of quality. Visit us today at our Philadelphia, PA jewelry store.
Our Return Policy
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